Ellen - Just a short note to thank you for your assistance in picking out window treatments for our living room. We love how everything turned out. I especially appreciated your being at my home during the installation to make sure everything turned out perfectly. I would not hesitate to recommend you to future clients! Susan and Michael P., Springfield We mark all of your criteria above excellect because we did receive prompt, professional, and courteous service. We are awaiting replacements for two items but are very satisfied customers. We were pleased that Sue was mindful of our budget as well as the decorating and utility standards we gave her. Chris is definitely an asset to your firm. A much more pleasant experience than we expected and we have recommended your firm to others. Josephine and Pat M ., Staten Island I just wanted to pass along our thoughts on the service we received for our recent window treatments at our new home. Sue Clemens was our design consultant and came out to our home and helped us with selecting window treatments for our living room, dining room, family room and master bedroom. She was very pleasant and patient and we enjoyed working with her. We especially appreciated that she made herself available on Saturdays since that worked out for our schedules. We would not hesitate to recommend her services to our friends and neighbors. Also, Chris did a very good job installing the window treatments. - Chris and Gene McT, Waretown, NJ Dear Ellen - I just wanted you to know that the chair was delivered last Friday and I LOVE it. It looks absolutely perfect!! Thanks for everything. I have been looking for ready-made throw pillows this whole time but so far no luck. Maybe we can meet at the store to go through books. Similiar to the chair, I have a pretty good idea of what I want, just need to find it. Thanks! Megan P. Dear Ellen, I've been meaning to write and thank you for the wonderful work that you did. My apartment looks lovely and homely and I have received many compliments about the new look of my windows. I hope you have had a festive start to the new year and I want to wish you all the best in 2011.Best, Hlonipha I would rate every category below (as) excellent. Susan Beth, the designer, was terrific. she knew what she was doing, realized what I wanted and help make the decision with me quick and painless. The delivery time was sooner than expected. The installer called first, came on time, installed them in minutes. We are totally thrilled with the look and function of the shades. We would use you again if we ever need any more window treatments. Cindy S. , Gillette, NJ Everything was excellent. Janet was very knowledgeable, the window treatments seem of high quality, and the installation was done very well. Thank you, Amanda S., Manhattan John and I would both like to thank you (Suzanne) again for all your help with the draperies, I absolutely love love love them J and you are the best. You were the only person who had the experience to help us decide what we wanted to do and your personal attention was the most valuable. In fixing our home we have run into many many issues and dealt with many inexperienced people and have paid the price. It was a pleasure working with you and we appreciate everything you did to help achieve the look we wanted. Happy Thanksgiving to you and your family, Hopefully we will work together in the future again, PS – Tell Scott (installer) the same…I hope your bosses know what jewels they have in you two. Susan and John Suzanne Ciparullo was FANTASTIC - I was overwhelmed and she guided me patiently and professionally! I'll always come back because of her. - Tara P. I love the blinds; they really enhance my apartment. All in all it was an EXELLENT experience. Ellen was very professional in attitude and assistance. The installer was par exellence; I couldn't have ask for a better performance in that situation. I will initiate referring your company to friends and acquaintances. Helen S., Manhattan I'm more than happy to send along a few comments about our recent experience with your company. We were recommended to you and Janet Webster by our good friend. …Our initial purchase with Metropolitan Windows was for 7 custom solar shades and 2 custom wood Venetian blinds. You can certainly say we are satisfied customers. I'd rate Janet as outstanding — 1/excellent on all counts. She's smart, engaging and has excellent taste and product knowledge. We will soon be contacting her to do our next project which will include both custom drapes plus upholstery and reupholstery. Your installer, Pablo, was professional, prompt, neat and did a perfect job. Again all 1/excellent. …we couldn't have been more satisfied with the results — plus the prices were comparable -- and look forward to our next work with Janet and your company. Kate M., NYC Everyone I worked with at the company was wonderful. Very professional and prompt. (Janet) Really knew the product. Will recommend to others. Elissa M., Manhattan Lois, Chris installed the window treatments today and they look great. What a difference they make to a room. If you ever need to show a customer in my area feel free to stop in. Thanks for all of your help. Phil, North Caldwell We would highly recommend Nazarena to all our friends & will continue to ask for her as our addition progresses. Helen and Stephen L., Martinsville The shades and blinds look fabulous!! I am very happy with all of my selections. The shade in the guest bedroom is beyond perfect, the 3 panel shade in the foyer is amazing and the shade in my bedrooom works beautifully with the colors, etc and blocks the light perfectly. I am very, very happy. Scott did a terrific job with the install, was very prefessional and extremely profficient. Thanks again! Ron A., Ringwood You get a 10 for everything...Myshades are beautiful and I love the color which with Pauls help we picked....the installor was excellent also....thank you....Mary Ann L., Haledon I would give my designer, Ellen, an excellent rating in every category. She was a pleasure to work with - prompt, professional, personable, and knowledgeable. I would recommend her and wouldn't hesitate to request her in the future. Carol R., Gillette Susan Beth deserves an excellent in all categories. In fact I called her on the day of installation to let her know how pleased we were. The installer was excellent as well. Rosalie and Ely H., New Providence Oh my gosh! What a difference, you (Suzanne) are fabulous, I just want to thank you, it looks so beautiful, and this guy Scott (installer)... he is a perfectionist, He is wonderful and I can not wait for my husband to get home to see it. Thank you thank you thank you. Give me a call, I'd love you to see it. Thanks again. Ellen S., Watchung I love everything I ordered from you. Denise is great! All the installers have been great! Linda M., Allendale Nazarena was wonderful to work with. She was very helpful in finding me a fabric that I really love in a short amount of time. The installer was very quick and neat. Susan G., Raritan Dear Paul, Just a note to tell you how pleased I am over the window treatments. The fabric is just beautiful and it really brightens my kitchen. Scott the installer was so nice & professional. I'm batting 1000 with you. I've never been disappointed. Thank you again. Joan A., Cedar Grove Dear Sandy, I wrote to you a few weeks ago seeking reassurance that Pablo was not a "pick-up" installer of vertical blinds we had ordered. You gave assurance that he was much more than competent. We thought it important that we tell you, and whomever else might be interested to know our opinion, that we were thrilled with Pablo's skill, efficiency, neatness and courtesy. Would [be pleased] that all workers we may have in our home in the future would be so excellent. You may not know that as soon as Pablo left we called a neighbor in the building and had her look at the new blinds. She called your company immediately and Chris has already measured for her order. I thank you as well for taking the time to answer my concerns and not just brushing them off as a possible impossible-to-please customer. Beatrice G., NYC